Frequently Asked
Questions

It means every system we build is designed and engineered from scratch specifically for your business. We do not use templates, starter kits, or off-the-shelf platforms. The architecture, codebase, and infrastructure are yours — built to fit your exact requirements.

We are technology-agnostic and choose the right stack for each project. Our recent work includes .NET / WPF for desktop applications, Laravel and Vue 3 for web platforms, Nuxt for static and server-rendered sites, and various cloud infrastructure including MySQL, Redis, and Stripe integrations. We are comfortable across the full stack.

Every project is scoped individually based on complexity, timeline, and requirements. We do not offer fixed packages or hourly rates published online. After an initial discovery conversation, we provide a detailed proposal with transparent pricing. Most engagements range from small focused tools to large multi-platform systems.

Timelines depend entirely on scope. A focused single-purpose tool might take 4–8 weeks. A full multi-platform system with desktop, web, and API layers typically runs 3–6 months. We provide realistic timelines during the proposal phase and communicate progress throughout.

Yes. While we are based in North Wales, UK, we work with clients across the United Kingdom and internationally. Most of our engagements are conducted remotely with regular video calls, shared project boards, and continuous deployment pipelines.

Yes. We offer post-launch support and maintenance agreements tailored to each project. This includes bug fixes, security updates, infrastructure monitoring, and feature development. We do not disappear after delivery — we ensure the system performs in production.

We can, though our preference is building from first principles. If you have an existing system that needs significant rework, modernisation, or migration, we are happy to assess it. We will be honest about whether it is more effective to refactor or rebuild.

We follow a four-phase process: Discovery (understanding your business and requirements), Architecture (designing the technical solution), Engineering (building and testing), and Delivery (deployment, documentation, and knowledge transfer). Each phase has clear deliverables and checkpoints.

Our primary focus is desktop applications and web platforms. For mobile requirements, we typically recommend progressive web applications (PWAs) or responsive web interfaces that work across all devices. If native mobile development is essential, we can discuss options during discovery.

You do. Once a project is delivered and final payment received, all source code, documentation, and intellectual property transfers to you completely. We do not retain licensing rights or impose ongoing fees for code we have written for you.